Frequently Asked Questions
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I require a minimum of one week’s notice to prepare your personalised travel pack. This ensures I have enough time to gather the right information, tailor everything to your Tiny Companion’s needs, and create a pack that feels thoughtful, thorough and genuinely helpful.
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Getting started is simple. Reach out through our contact form, and I’ll schedule a 30‑minute video or audio consultation at a time that works best for you. It’s a relaxed, friendly chat where we get to know each other, talk through your travel plans, and decide which package is the best fit for your family.
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Expect a relaxed 30 minute informal chat where I get to know you, your family, and your Tiny Companion’s needs. I’ll ask a few questions about your baby’s routine, your travel plans, dates, and any specific circumstances you’d like support with.
It’s also your chance to ask me anything you’re unsure about. By the end of the call, we’ll discuss and agree on the best package for your trip so you feel confident moving forward.
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Travel bookings aren’t part of our service, but we’ll guide you toward the right hotels, airlines and destinations for your family if you wish.
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If you need to cancel, there is a 48‑hour cancellation period. Cancellations made within this window are fully refundable.
If your trip is cancelled after 48 hours of the virtual consultation, I’m unable to offer a refund. However, I’m happy to offer a 10% discount on any future Tiny Companion service, should you wish to book again.